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On-Prem Notifications

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Scheduled Maintenance – June 13th, 2026

Dear Customer,

We would like to inform you that we will perform a scheduled migration of our Customer Portal to new production infrastructure on Saturday, June 13, 2026, starting at 8:00 AM CEST.

During this maintenance window:

  • a short downtime will occur during the cutover, estimated at approximately 30–45 minutes

  • the following Customer Portal functionality may be temporarily unavailable:

    • On-prem subscriptions, including trial license activation

    • On-prem license checks and login using a license key

    • MCP standalone checkout flow

The migration is part of our infrastructure upgrade to ensure ongoing stability and support.

Thank you for your understanding and cooperation.

Scheduled Maintenance - December 13, 2025

As part of our transition to the new RDS Proxy, we will be performing a short maintenance operation that requires temporary downtime. During this window, the database may be unavailable for a few minutes, which could result in failed requests.

Date: Saturday, 13th December
Time: 08:00–08:15 CET
Impact: Brief database unavailability (a few minutes)

We expect the maintenance to be completed within the planned window and will work to minimize any disruption. Thank you for your understanding and cooperation.